When SEB was going to launch a new way of login using BankID they asked Dunderdog to redesign the entry page. We conducted user test, A/B tests using rapid prototyping and interviews. The solution is now future safe.
In the driving seat was Daniel Wetter. Morten Olsen and Jonas Öquist gav support in the design process.
Folksam snabbanmälan
New site for the prominent Lärareförmedlarna
We took Lärarförmedlarna for a ride and delivered a new online plattform to communicate to their future teachers and employers. All cred to Lärarförmedlarn as well as the team Mårten Angner, Emil Björnum and Jonas Öquist Bertéusen.
Shareville gets expert feedback from us
One of many intranets we delivered concepts for…
Installation of Telia Triple Play
Triple Play is one of the most complex installations telecom clients may face. Many private clients can’t handle the task but to contact Support.
To minimize these problems working with Telia to develop a new installation manual for triple play. The ambition is that the installation manual will be Sweden’s best for triple play.
Dunderdog rebuilt the office to a “home” to do a customer and user test of the full concept triple-play installation Guide.
The use of the Installation Guide was documented via handheld camecorder, the built-in cameras in the Eyetracker display of Tobii T60, which is the equipment that measures eye movements with the best accuracy.
Suggestion for Reumatikerförbundet
We were asked to pitch for Reumatikerförbundet and we are proud to present our suggestion for a community of people with rheumatism.
We really got engaged in helping.
Many thanks to our virtual project group: Anna Fock – Lead, Jonas Öquist – Creative, Morten Olsen – strategy, Emil Björnum – Ad, Mikael Stange & Henrik Smitterberg – Copywriter, Peter Ternström – Tech lead, Jessica Waage – assistent
Halebop continues to improve the customer service
Part of the earlier concept for support.halebop.se we continue deliver customer satisfaction.
The Swedish magazine “Mobil” found halebop support chat as best in class 2011.
Laptoplife simply
Design through research comission
How do a service provider create the perfect customer experience when you get a delivery of several complex products at the same time. We where commissioned to analyze this area.
Visualising 3d Hologram labels for Rolling Optics
We produced together with Stanley at Rithuset astonishing animation for Rolling Optics.
We just love what you can do with Rolling Optics 3D labels.
If you are interested in these 3d labels go to Rollingoptics
Sollentuna Gosskör
We thought the engagement and stunning result of the Sollentuna Gosskör was worth our attention. The choir delivers gorgeous musik under the direction of Maria Nilsson and David Stadell. Dunderdog has worked in the creation of the choir’s identity. We produced the logotype and general marketing guidelines for the launching of their latest record.
Daniel Wetter: CD, photo, production
Katryna Jones: AD
Music direction: Maria Nilsson, David Stadell
Recording: David Stadell produktion
Telia starpages under the microscope
We are researching the effectiveness of the ads at Telia.se. The fun part was to deliver styles and moods through copyright and art direction. Kristoffer Alpsjö did magic to the css as well.
SEB Test transaction history
We have conducted user test sessions and focus groups surveys for the online business at SEB. This concludes the first of a one year consultancy to design and produce an extention of business account transactions history twenty five month in history. The test were conducted to assess the first of a series of solutions. A series of new developments follow during the next year for which Dunderdog is in charge of design and rapid prototyping.
“Now you can have Internet branch companies read to twenty five months in your account history. There are a number of innovations launched in days. And more improvements are to come in the spring,” said Jessica Gylfe and Lhena Gezang Jangenrud, behind the development of SEB’s Internet Bank businesses.
– The ability to easily go back a few years to see their company’s account, events are the most popular and missing feature among customers, “said Jessica Gylfe, Business Manager, Internet banking business.
– A major survey work is the basis for these changes in your account history, and also for those we launch in the spring. We have worked on everything from business intelligence, surveys, focus groups and corporate clients has also been involved in testing, says Lhena Gezang Jangenrud, product specialist.
Some of the news coming in the spring of 2011:
• Advanced search functionality, including receivers
• Search, suggest
• Mobile banking for companies
• Statement of assets and liabilities
• Export of account events in different file formats
• Print the statements.
Congrats SEB
We just love doing things better on the web. SEB.se have Daniel Wetter encapsulating energy into doing great usability.
We build loyalty at Halebop
We used email and sms to drive traffic to the Loyalty campaign in
Filogod – profile & strategy
We were asked to look at the way in which a new line of dishes could be introduced in the swedish market. Continue reading
Rolling Optics editor make the optical illustion alive online
We are proud to present an editor that make 3d hologram come alive online; before they are produced for real at the Rolling Optics production plant in Stockholm. Thanks to Daniel (3d exploration) and Kristian@soft.se flex and flash programming.
If you are interested in these 3d labels go to Rollingoptics
Halebop support “ger svar på tal”
After doing massive research on how future customer support will look like. We even was privileged to act as design directors for Halebop and came up with a concept to meet customer needs faster. Take a test drive.
wip:sthlm
Dunderdog was asked to design and produce the wip:sthlm’s new site. We are proud to sponsor such a creative bunch. wip:sthlm [work in progress] is a collaboration between 96 artists based in Ã…rstaberg, Stockholm. Since the start in 2006, wip:sthlm has grown to include four core activities; wip:ateljéhus, wip:konsthall, wip:residence and wip:butiken. Together the activities form a complete entity focusing on artistic practice, exchange of ideas and creating new networks.