With Telias Open Cable (Öppen Fiber) customers in Sweden is allowed to provide their home with the best digital services for tv, internet and phone that their is on the market.
To provide customers with an an easy-to-get-feeling during the order process, Telia hired Dunderdog to rebuild and develop their national plattform for Öppen Fiber – Bredbandswebben. In late 2012 Dunderdog and Telia will release a a beta version of a plattform wich will help customers order services – tv, internet or phone services, regardless living in a flat or a house – fast, simple and secure. Many thanks to the team; Emil Björnum, Mikael Stange, Kristoffer Alpsjö, Morten Olsen and Jonas Öquist Bertéusen.
Tag Archives: Morten Olsen
Shareville gets expert feedback from us
Suggestion for Reumatikerförbundet
We were asked to pitch for Reumatikerförbundet and we are proud to present our suggestion for a community of people with rheumatism.
We really got engaged in helping.
Many thanks to our virtual project group: Anna Fock – Lead, Jonas Öquist – Creative, Morten Olsen – strategy, Emil Björnum – Ad, Mikael Stange & Henrik Smitterberg – Copywriter, Peter Ternström – Tech lead, Jessica Waage – assistent
Halebop continues to improve the customer service
Part of the earlier concept for support.halebop.se we continue deliver customer satisfaction.
The Swedish magazine “Mobil” found halebop support chat as best in class 2011.
Design through research comission
How do a service provider create the perfect customer experience when you get a delivery of several complex products at the same time. We where commissioned to analyze this area.
Telia starpages under the microscope
We are researching the effectiveness of the ads at Telia.se. The fun part was to deliver styles and moods through copyright and art direction. Kristoffer Alpsjö did magic to the css as well.
We build loyalty at Halebop
We used email and sms to drive traffic to the Loyalty campaign in
Halebop support “ger svar på tal”
After doing massive research on how future customer support will look like. We even was privileged to act as design directors for Halebop and came up with a concept to meet customer needs faster. Take a test drive.
Supportkoncept för Halebop: research, utveckling och implementering
Hur ser framtidens kundtjänst ut? Det ska vi ta reda på tillsamman med vännerna på Halebop.
We launched rollingoptics.com
We are happy to present the new site for a business doing the best holos we ever seen.
We wish Fredrik Blomquist and Alex Lundvall with their team the best luck.
Take a look at the holo at Rollingoptics.
Big thanks to Patrik Engborgs great code and Search Engine Optimization, Kristian@soft.se flash intro and praise rithuset for the great illustrations!
Vi har jobbat med
Dundershopping @ Telia
Telia Start page – Beyond Pink Performance :)
Today Telia launched a new start page based on Dunderdog’s communication concept and interaction design. We delivered wireframes and support under the implementation process.
Result after implementation
Wireframe
Take a closer look at www.telia.se
On the team: Morten Olsen, Jonas Öquist & Daniel Wetter
Mobile concepts
Mestro 1.5 – Control your bills
We made Mestro an automatic energy controller create whatever report less three click away.
On the team: concept and design Jonas Öquist, Daniel Wetter & css Krisoffer Alpsjö.
The glories business and code is created by mestro themself.
Telia Digital-tv
Dunderdog was asked to help with Telia Digital-tv for telia.se site. The purpose was to analyse and deliver direct improvements in the the flow from the first page to the top-level order flow and clarify the USP. The short-term goal was to increase the conversion-rate. The deliveables are under implementation.
On the team: Morten Olsen, Jonas Öquist & Daniel Wetter
Telia Digital-tv with in-built video store
yoigo get help from Morten Olsen
coface köper våra ideér
Dunderdog har arbetat fram konceptet, idé, design och tryck till Coface Nordens företags broschyrer.
Projektledare: Jonas Öquist
AD: Daniel Wetter
Copy: Morten Olsen
Coface är en global försäkringskoncern med verksamhet i över 93 ländervärlden över.
Deras affärsidé är att underlätta handel melan företag genom att erbjuda olika tjänster för hantering av kundfordringar oavsett om det gäller lokal försäljning eller export till andra länder. Deras tjänster omfattar allt ifrån skydd mot kundförluster till faktura administration, inkasso och finansiering.
Coface Sverige företags broschyr
Coface Finans företags broschyr
Coface Sverige företagsmapp